Privacy Policy
Last updated: January 1, 2025
Introduction
At Omnibo, Inc. (“Omnibo,” “we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By accessing or using Omnibo, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Contact our support team
- Participate in surveys or promotions
This information may include:
- Name and email address
- Billing information and payment details
- Company name and job title
- Usage preferences and settings
Usage Data
We automatically collect certain information when you access our platform, including:
- Device information (browser type, operating system)
- IP address and general location data
- Pages visited and features used
- Time spent on the platform
- API usage statistics
AI Interaction Data
When you use our AI services, we may collect prompts, responses, and interaction patterns to improve service quality. Your data is never used to train third-party AI models without your explicit consent.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
AI Model Providers
To provide our services, we transmit your prompts to various AI model providers (OpenAI, Anthropic, Google, etc.). Each provider has their own privacy practices, and we encourage you to review their policies.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your data at any time by contacting us at privacy@omnibo.ai.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@omnibo.ai.
Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
For more information about our security practices, please visit our Security page.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@omnibo.ai
- Address: Omnibo, Inc., 123 AI Street, San Francisco, CA 94105